11th Annual National ReFrame Conference for Home Repair Programs
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Friday, November 12 • 10:20am - 11:20am
Break-out Session #7: Best Practices in Stewardship of Volunteers

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The finalists for the Best Practices in Home Repairs award will share how they provide exceptional hospitality and unique ways of interacting with volunteers/campers before, during and after their home repair service experience.

Megan Taylor will talk about how Sierra Service Project shifted the work of their weekly retired skilled volunteers. They used to repair tools and vehicles but now complete home repair projects, along with staff. This has rebuilt camaraderie and connection after being isolated during the beginning of the pandemic.

Stephanie Broersma will share how MCC SWAP prepares camp-model volunteers for working in another culture, and how they help them view service as relationship-building and an opportunity for mutual learning. She'll explain how a "Letter to Self" written by volunteers at the end of the week helps them to reflect and be more likely to return.

Bob Beggs will talk about how Good Works has virtually eliminated uncomfortable conversations regarding volunteers' comfort levels with physical distancing during the pandemic. In addition to explaining how the color coded wrist band system has made things easier, he'll share about the organizations other best practices for volunteer stewardship.

avatar for Becca Davis

Becca Davis

Executive Director, Coalition for Home Repair
Becca Davis has a bachelor's in sociology and a master's in nonprofit management. She worked at Appalachia Service Project for 8 years and Mennonite Central Committee for 2.5 years before co-founding the Coalition for Home Repair, which now has 105+ members. The Coalition for Home... Read More →


Megan Taylor

Sierra Service Project

Stephanie Broersma

Location Coordinator, MCC SWAP
avatar for Bob Beggs

Bob Beggs

Executive Director, Good Works, Inc.
Bob Beggs is the Executive Director of Good Works Inc. Prior to this assignment, Bob was a Program Manager at The Boeing Company and is the Co-Founder and Trustee Emeritus of the American Helicopter Museum and Education Center. He has extensive experience facilitating strategic planning... Read More →

Friday November 12, 2021 10:20am - 11:20am EST
Cattails A & B